Brainfish

Brainfish is an AI support agent designed for B2B complexity, helping businesses resolve tickets across every channel with grounded answers in their real product knowledge. It integrates with existing tools like Zendesk, Intercom, and Slack, making them smarter without replacing them. Brainfish's AI agents are trained on a company's actual docs and customer data, ensuring high accuracy and personalization per customer.
The platform works by ingesting a company's existing knowledge sources into a continuously updated knowledge layer, then surfacing grounded, cited answers wherever users are. It measures what works and fixes what doesn't, providing built-in evaluation analytics to show where agents are performing and how to fix gaps.
Businesses with complex B2B support operations get the most value from Brainfish, as it helps them scale their best support across every channel, personalize answers, and turn questions into qualified pipeline, deeper adoption, and higher NPS. With its ability to plug into the stack companies already pay for and its enterprise-ready features like private tenants and regional data residency, Brainfish is ideal for large enterprises seeking to automate their customer support efficiently.