Bland.ai

Bland.ai is an enterprise voice AI platform designed for automated phone conversations at scale. It is suitable for large enterprises, especially those in regulated industries such as healthcare, finance, and insurance, that need to handle a high volume of calls. Bland.ai's platform allows businesses to build, deploy, and monitor AI voice agents that sound human, with self-hosted models and sub-second latency. The platform supports 40+ languages natively and offers real-time translation in 23 languages. Bland.ai is built with enterprise compliance in mind, holding SOC 2 Type II, HIPAA, PCI DSS, and GDPR certifications.
Bland.ai's key capabilities include handling 100% of calls, with the ability to route complex edge cases to humans with full context. The platform also offers a simple, all-in per-minute pricing model that includes language models, speech-to-text, text-to-speech, and telephony. This pricing model eliminates surprise bills and provider pass-throughs. Bland.ai integrates with existing telephony, CRM, and scheduling stacks, and offers a full REST API for custom connections.
Enterprises that need to automate phone conversations, especially those with high-volume, repeatable workloads like appointment booking, intake, IVR replacement, and identity verification, can get the most value from Bland.ai. The platform's ability to handle 100% of calls, combined with its enterprise compliance and self-hosted models, makes it an attractive solution for businesses that require a high level of security and control over their data.