Gladia

Gladia is the AI audio infrastructure designed for developers to transcribe and enrich conversations through a single API, allowing them to turn audio into structured, actionable data for their products. It offers accurate, multilingual transcription with built-in speaker diarization, sentiment analysis, and entity recognition. This infrastructure is built to support the development of voice products, providing a reliable foundation for various applications.

Gladia works by capturing audio or video from any source, including live streams, uploads, or real-time mic input, and then transcribes it using its high-performance ASR with enterprise-grade post-processing. This process includes advanced hallucination filters to capture names, numbers, emails, and domain-specific jargon accurately. The output is reliable enough to feed directly into automation, RAG pipelines, and models, making it a seamless integration with existing workflows and tools.

Developers and teams working on voice products, such as customer experience platforms, sales enablement tools, meeting assistants, and media editing software, get the most value from Gladia. Its ability to provide accurate, multilingual transcription with additional insights like sentiment analysis and entity recognition makes it an indispensable tool for enhancing the capabilities of these products. By leveraging Gladia, these teams can focus on building their applications without worrying about the complexities of audio transcription and analysis.